FAQ

Where is the store based?

Ontario, CA

What is this store's return and exchange policy?

This product is made-to-order, so please allow extra time for creation, shipping, and delivery.  Since the items are handmade, each item is one-of-a-kind and may differ slightly from the photo. Since items are made to order, I typically do not accept returns, but if there is a problem with the shipment when you receive it, please email me and we will resolve it on a situational basis.

For Returns / Exchanges:
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Do you accept orders placed outside of the US?

We sure do!

How long will it take to receive my order?

This product is made-to-order, so please allow extra time for creation, shipping, and delivery. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

What is Storenvy?

This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.